International Sales & Shipping
International E-commerce Offerings
Z&Z Medical is your trusted worldwide leader in Imaging Accessories, Supplies and Protective Apparel. We have a comprehensive offering of products to meet the imaging needs on a global scale. We have products for MRI, CT, X-Ray, Ultrasound, Mammography, RF Rooms, C-Arms, Pain Care Centers, Surgery Centers, Cath Lab, Veterinary, Podiatry, and a host of patient safety supplies and consumable products. Our e-commerce business has grown over the years, especially in the international markets oversees. We have observed the need for high quality accessories and protective apparel in the international markets and are excited that international Exports are a part of our growing business.
Z&Z Medical has partnered with the U.S. Export Assistance Center, an Iowa international trade specialist, to guide us on how to meet the rigorous requirements for importing healthcare products internationally, as well as how to register with local governments. We understand tariff and export requirements and are excited to be a leader in global exports for imaging supplies and protective apparel.
Which countries do you ship to?
We have several years of experience in providing quality products to the radiology imaging market world-wide and our customer service is second to none! We work closely with the U.S. Department of Treasury and The Office of Foreign Assets Control to maintain an up-to-date list of countries that we can do business with internationally. We ship to many countries including: Australia, Canada, China, Dubai, Germany, Hong Kong, India, Israel, Japan, Kingdom of Bahrain, Kingdom of Saudi Arabia, Kuwait, Malaysia, Malta, Mexico, New Zealand, Pakistan, Puerto Rico, Qatar, Singapore, Thailand, and the United Arab Emirates just to name a few.
- Same-day shipping on in-stock items!
- No minimum requirements—ever!
We offer two methods of payment for standard international transactions:
- Credit Card Payment through PayPal: A PayPal invoice will be provided to you once you have submitted your purchase order to firstname.lastname@example.org
- Wire Transfer to our Bank: A wire instruction sheet will be provided to you once you have submitted your purchase order to email@example.com A small $25 bank fee is required for this method of payment.
Z&Z Medical currently ships products to Alaska, Puerto Rico, and Hawaii and will gladly ship to countries outside the USA. Shipping cost varies based on the destination, weight, and dimensions of the package and shipping method.
FedEx is our preferred shipping partner, or we can ship world-wide per your shipping instructions. Our delivery terms are pre-paid from our location for centralized shipping, or from our partner locations with freight charges added to your invoice. Freight collect and 3rd party collect shipping terms using your preferred freight provider is also available upon request. We do our best to make shipping to you easy and convenient.
Our pro forma invoice will not include any applicable duties, taxes, or transfer fees, all of which are your responsibility. For pre-paid and add freight shipments, we will provide you a freight quote after we receive your quote request and include the estimate on the pro-forma invoice.
- Volume discounts Available
- Order by web (soon – in progress) or email
Who should I contact with Questions about an International Order?
We are service and quality oriented and pride ourselves at being very easy to work with. In fact, our customers tell us that we have the best customer service in the industry. We are always a phone call or an email away for quotes, technical assistance, sales help, or special requests. We appreciate your interest in our products and the opportunity to service you. If you have any questions about a product or an international order, please contact us at firstname.lastname@example.org
- Experienced and Friendly Live Customer Service
- Based in Cedar Falls, Iowa USA
- Exceptional responsiveness
CAN I CHECK THE STATUS OF MY INTERNATIONAL ORDER?
Absolutely! Contact us at email@example.com with your confirmation number and we can give you an update.