Company

We asked our employees two questions this year as they reflect on their birthday and purpose. 

If you could raise awareness about one thing, what would it be?  If I could raise awareness about one thing, it would be that chronic obesity is a disease of metabolic disorder that leads to hormonal dysregulation and imbalance. For many people, this is why it is a lifelong battle, because their biology is working against them. In other words, for many people, it’s simply not “their fault” that they struggle to maintain a healthy weight.   

What’s one thing about you that others might be surprised to learn? People might be surprised to know that even though I have four kids, and am a devout family man, there was a time when I couldn’t fathom the thought of having children. I was too scared! But one day, a guy who came from, and has a big family of his own said, “Have kids. And keep having them! You’ll never regret it!” Some of the best advice I ever received!

In remembrance of all who gave the ultimate sacrifice for our country, and all who are serving today - we honor and thank you.

Our physical office will be closed on Monday, May 27th and will re-open on Tuesday. Customers may still place orders online.

We wish all our friends, families, co-workers, and customers a safe and enjoyable weekend!

At Z&Z Medical, we are always looking for ways to improve the customer experience and make it as convenient and easy as possible for our customers to get the imaging products and accessories that they need. That's why we are excited to re-introduce to you the live chat feature on our website.

With live chat, customers can easily get in touch with one of our knowledgeable customer service representatives in real-time, without having to pick up the phone or send an email. Whether you have a question about a product, need help placing an order, or just want some advice, our customer service team is here to help.

One of the benefits of live chat is that it allows customers to get immediate assistance without having to wait on hold or for a response to an email. This can be especially helpful for customers who are in a rush or have urgent needs.

In addition to being convenient, live chat is also a great way for customers to have a personal connection with our team. Our customer service representatives are friendly and knowledgeable, and they are always happy to help.

Overall, the live chat feature on our website is just one more way that we are working to make it easier for our customers to get the products and services they need. We hope you will take advantage of this feature and we look forward to chatting with you soon.

Customer Service is our Top Priority at Z&Z Medical. You have direct access to our sales, customer service, and leadership teams. We don’t outsource our customer service teams. We are on-site, available, and ready to help!  Available via LIVE CHAT, Email, or by Phone 800-410-9575.

Have a question about a product, need pricing, or need to find a unique product?  That’s what we are here for.  Reach out to our team today!

Customer Service Week 2024 is upon us, and it's time to shine a spotlight on the dedicated individuals who go above and beyond to provide exceptional service to our customers every day. From resolving inquiries with patience and empathy to ensuring customer satisfaction, our customer service teams play a crucial role in building strong relationships and driving business success.

Recognizing Excellence

This Customer Service Week, let's take a moment to recognize and celebrate the excellence exhibited by our customer service professionals. Whether they're answering phone calls, responding to emails, or assisting customers in person, their commitment to delivering outstanding service deserves our appreciation and applause.

Going the Extra Mile

Exceptional customer service goes beyond simply meeting the needs of customers—it's about exceeding expectations and making meaningful connections. Our customer service teams consistently go the extra mile to provide personalized support, solve problems creatively, and leave a lasting impression on customers.

Fostering a Culture of Service

Customer Service Week is also an opportunity to reflect on the importance of fostering a culture of service within our organizations. By prioritizing customer satisfaction and empowering our teams to deliver exceptional service, we can create a positive and memorable experience for every customer interaction.

Expressing Gratitude

As we celebrate Customer Service Week 2024, let's express our gratitude to our customer service teams for their hard work, dedication, and unwavering commitment to excellence. Whether it's a simple thank you, a handwritten note, or a small token of appreciation, let's show our appreciation for the invaluable contributions of our customer service professionals.

Looking Ahead

As we look ahead to the future, let's continue to prioritize the importance of customer service and invest in the development and support of our customer service teams. By providing ongoing training, recognizing achievements, and fostering a culture of continuous improvement, we can ensure that our customer service teams are equipped to deliver exceptional service now and in the years to come.

Conclusion

Customer Service Week 2024 is a time to celebrate the dedication, professionalism, and excellence of our customer service teams. Let's take this opportunity to recognize their hard work, express our gratitude, and reaffirm our commitment to delivering exceptional service to our customers each and every day. Thank you to our customer service professionals for all that you do!